Canon S3si Powershot

Well, while we were away in Berri over the holidays, right in the middle of taking some photos, the virtually brand new S3 decides to die, with the LCD cracking right up the middle.

Despite very careful looking after, this has happened, but I was confident that a warranty repair could be arranged, because, hey, it happened pretty much by itself.

Boy was I wrong!

In comes repair bill of just under $150 from canon. After speaking with numerous people, and wasting multiple hours, what it boils down to is this:

A canon repair supervisor has never seen a LCD fault *not* caused by the owner, therefore, I must have dropped the camera or dropped something on to the camera causing the screen to break.

This is despite there being no physical damage to the outside of the camera at all suggesting that this had happened. When I tried to ask what sort of physical force needed to be applied, despite having previously been told he was the "expert on LCDs at canon" he was unable to tell me, leaving me in a position of a camera coming back from repair that will no doubt have a high chance of "breaking" again by similar, normal use. IE; taking photos!

After 30 minutes of being on the phone, I was "rewarded" with 50% discount of the repair bill, which I was basically forced to accept in order to get my camera back in working order.

Mental note - Do not buy another Canon camera (despite being a happy canon customer in the past with other digital cameras, printers etc...)